FAQs

1N hard and soft tabs are tobacco-free nicotine tabs made with intentionally selected ingredients and without synthetic colours, aspartame, or sucralose.

Place it behind your lip or move it gently around your mouth. Let the tab dissolve slowly. Avoid swallowing whole or crunching the lozenges until they are nearly dissolved.

For optimal absorption, don’t eat or drink before, during or directly after consuming a tab.

Do not exceed 10 lozenges per day.

Hard Tabs:

Typically, one lozenge lasts 20–40 minutes, depending on how actively you move it in your mouth.

Soft Tabs:
Typically, one lozenge lasts 5-10 minutes, depending on how actively you move it in your mouth.

No. This product is not intended as a smoking cessation aid. It’s a lifestyle nicotine product for adults who already use nicotine.

Hard Tabs: 
The tabs aren’t designed to be chewed or bit into as it can interfere with absorption and affect the taste and experience. So we’d advise you not to crunch or swallow this product whole.


Soft Tabs:
Can be lightly chewed, but do not swallow whole. Crunching may interfere with absorption and affect the taste.

No, to enjoy the full effects do not swallow the tabs whole and allow them to dissolve fully in your mouth.

 Nicotine consumption may cause nausea, dizziness, or rapid heartbeat. 

If you do not feel well at any time, stop using immediately and seek medical advice.

INGREDIENTS & FORMULATION

Our pharmaceutical grade nicotine is derived from tobacco leaves.

It means our product contains no tobacco leaf, stem, or dust — only purified nicotine salt (nicotine bitartrate dihydrate).

It’s a pharmaceutical-grade nicotine salt chosen for its purity and buccal absorption.

We avoid aspartame and sucralose because they can create overly sweet taste profiles due to their intensity. Aspartame and sucralose are linked to disruptions to the gut microbiome, increases in sugar cravings, potential for blood sugar increases despite being calorie free.

During co-formulation, it was clear that our consumers wanted products without aspartame and sucralose. Therefore we use alternatives like stevia and maltitol, which provide a balanced sweetness and fewer unwanted aftertastes. This allows us to deliver a product that aligns with our philosophy of transparency, simplicity, and better formulation integrity.

We use colouring foods which are vegetable and fruit juice extracts from sweet potato and carrot — never synthetic dyes.

It means that we formulate without nicotine polacrilex, which has a plastic resin coating.

We go above and beyond industry standards by openly listing every ingredient and its function.  

Our team is constantly striving to improve our formulations and we want you to always know what you’re consuming — no hidden ingredients or label inaccuracies.

NICOTIONE EXPERIENCE

We offer a low-strength formulation of 2mg to provide a slow release for longer sessions.

It’s absorbed through the buccal mucosa (the inner lining of your mouth), providing smooth and controlled uptake.

PRODUCT TESTING & QUALITY

Our products are tested in independent UK laboratories to ensure quality, safety, and consistency.

It means every ingredient, process, and design decision was made deliberately — to optimize your experience while helping you reduce waste.

BRAND, TEAM & ORIGIN

1N was created by a team of scientists, designers, and performance-minded founders who wanted to rethink nicotine from the ground up — focusing on quality and intentionally selected ingredients, low strengths, slow release, and transparency.

“1N” is a play on the nicotine molecule — the single “N” that defines its structure — but it also nods to N=1, a term from biohacking that means one individual experiment.

To us, 1N represents both scientific precision and personal intention — the idea that every person’s relationship with nicotine is unique, and should be guided by awareness, not habit.

It’s a reminder that you are your own experiment, and we’ve built 1N to give you the tools and transparency to make that choice consciously.

ORDER & PAYMENT

Our products are strictly for adults aged 18 and over. We conduct age verification at checkout in compliance with UK law. You may be asked to provide valid photo ID before your order is processed.

We use a secure third-party verification system that checks your name, address, and date of birth.

If automatic verification fails, you’ll be asked to upload a government-issued ID (passport or driving licence). Your data is encrypted.

If verification fails and no valid ID is provided, your order will be cancelled and refunded in full. We reserve the right to deny service to underage customers.

Yes. All payments are processed through PCI-compliant gateways. Any ID information is encrypted, used only for verification, and not stored on our servers.

We accept:

  • Visa, Mastercard, and American Express

  • Apple Pay and Google Pay

  • PayPal

  • Klarna (Buy Now, Pay Later – where available)

All payments are handled securely.

Your payment is charged immediately upon checkout. If you use Klarna or another Pay Later method, their terms will apply.

Check your spam or promotions folder. If you still can’t find it, email hello@1nlabs.com, and we’ll confirm your order manually.

Try a different payment method or clear your browser cache. If the issue persists, contact us at hello@1nlabs.com and we’ll assist you.

SHIPPING & TRACKING

We currently ship across the UK. Options and carriers are displayed at checkout based on your location.

Delivery typically takes 2–5 business days within the UK. You’ll receive a tracking link once your order has been dispatched.

We offer free shipping on orders above £50. For smaller orders, shipping costs are calculated at checkout.

RETURNS & REFUNDS

Yes — unopened items can be returned within 14 days of delivery. To start a return, email hello@1nlabs.com with your order number and reason for return.

Refunds are issued immediately after approval, but it may take 5–10 business days to appear in your account, depending on your bank.

We’re sorry for the inconvenience. Please contact hello@1nlabs.com within 3 days of delivery, including your order number and photos. We’ll resolve it quickly.

If your order hasn’t shipped yet, we may still be able to modify or cancel it. Please email hello@1nlabs.com as soon as possible.

DATA & PRIVACY

All personal data is handled in accordance with the General Data Protection Regulation (GDPR). We only use your information to process your order and verify your age — or, if you consent, to personalise recommendations. Your data will never be used for other purposes without your approval. Please read our privacy policy here https://1n-dev.webflow.io/privacy-policy

GET SUPPORT

You can reach us at:
📧 hello@1nlabs.com
📞 +44 7426 919126

Business hours: Monday–Friday, 8:15 am – 4:30 pm (UK time)

Warning

For oral use only.

Not suitable for children, pets, or those sensitive to nicotine.

Do not exceed 10 lozenges per day.

Not intended as a smoking cessation aid.

Store in a cool, dry place away from sunlight.

Nicotine Works